Social Enterprise

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Social tools can help your business compete by allowing your people to connect in ways that are familiar to them in their personal lives and by spurring creativity and innovation. At Amia Infotech, we can help you take advantage of social media and integrate it with new and existing communication tools. Your opportunities with a social enterprise can include communicating with customers in new ways and improving internal collaboration. Social tools that meet the expectations of multiple generations of workers can reduce costs and allow organizations to respond faster to new opportunities.

Using tools to share ideas and collaborate in a way that provides a more direct link to customers can help organizations improve the value of customer relationships and respond to opportunity with speed and intelligence.

  • Big data strategy workshops
  • Digital marketing and customer experience management
  • Data warehousing with structured and unstructured data
  • Social and public sentiment analysis
  • Data visualization, managed self-service, and mobile business intelligence (BI)
  • Real-time analytics and complex event processing
  • Industry-focused solutions in such sectors as banking, the public sector, retail, healthcare, and many others
  • Custom solution development and specialized engagements
Amia Infotech’s Social Solution

With lifecycle solutions, Amia Infotech helps you get more value from your social platform by providing enterprise-class social experiences for your workers without compromising security and reliability.

Plan

  • Review current situation, and map to social maturity model
  • Set social strategy
  • Define the social capabilities and technical solution
  • Establish KPIs and measurement plan
  • Recommendations for portfolio optimization

Deploy

  • Design, test, and deploy the right technical solution
  • Provide cross-premises scenario guidance
  • Build the social architecture
  • Implement social feature integration
  • Define social governance

Run

  • Accelerated 24/7 support
  • Knowledge transfer and training
  • Implementation and adoption plan
  • Change management

Enabling social enterprise takes more than just software. We help you create a social plan of action that provides the right mix of strategies, values, and technologies to address longer term business needs.

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Enterprise Strategy and Planning

To help you realize the full value of your current and future technology investments and to make sure those investments track directly to your business goals, Amia Infotech provides professional planning and strategy services that focus on just that driving business results through the use of technology. The Amia Infotech’s Enterprise Strategy Services is a programmatic approach that includes orchestration, strategy and planning, architecture, and IT and business enablement services.

With social marketing, your organization can engage your customers and partners more effectively to gain insight, drive sales, and turn your customers into loyal advocates.

To attract new customers and retain the ones you have, you need ways to boost sales and customer satisfaction. Amia Infotech’s solutions help you automate the business processes that deliver world-class customer care experiences and improve your sales and marketing impact. You can build business capabilities such as loyalty management, customer care, and social media integration through systems that are easy to use and provide business insights that can give you a competitive edge.

Social computing helps your organization drive innovation and business agility by increasing employee engagement and fostering team collaboration.

Business Productivity

How do your teams communicate, and what is it costing you? If your millennial rely on social and texting, your gen-Xers are e-mailing, and your baby boomers like face to face, how do you get them on the same proverbial page and keep your data secure and your costs down? Amia Infotech can help you evaluate your business and pick the right solutions that will reduce complexity and cost in how your people and your IT systems work. The time your people will save using Microsoft tools such as Yammer, Office 365, Lync, and SharePoint provides significant value to your business and is compounded by lower IT deployment and maintenance costs.

Modern Applications

Your organization has a tremendous opportunity to make information more easily accessible to customers, employees, or others you choose, along with the ability to provide that data on any device, at any time, through modern applications connected to cloud services. Amia Infotechcan help you develop modern applications and modernize legacy applications to capitalize on IT paradigms, including cloud, social, mobility, and big data.